Shipping

We have a reliable and affordable delivery service for all USA and international clients and quotes can be provided for all purchases. Some of our items do not include delivery costs as those items are estimated at point of purchase according to delivery location. For example, if you specify a New York address for delivery, the charge estimated will range from $15 to $250, depending on the size and quantity of items. For US addresses, we will contact you to confirm delivery costs in the event of any difference from the estimate quoted. For all international deliveries, we will contact you to confirm the delivery cost. Shipping may incur additional charges, such as import duties, so the cost given at point of purchase is an estimate only. We also advise all international customers get in touch with their local authorities in case of specific import duties.

Please check your items within 14 days of the date of delivery and inform us immediately of any damage in transit or defect. If you have any queries on delivery, please do get in touch by e-mail info@stefaniapapadakis.com.

Returns

Returns or Exchanges may be done within 14 days from purchase date, with prior communication. We kindly ask that all valid exchange and returns must be in unused condition with original packaging, otherwise it will not be accepted. Any returned merchandise without prior communication is not accepted without exception. Upon inspection and approval, Exchange or Refunds/Store Credits will be provided.

All sale items are Final Sale and cannot be returned or exchanged.

You will be responsible for the cost of returning the goods to us, and will remain responsible for any and all returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of your order. Returns and exchanges will be processed as soon as possible after arrival. Credit can be used toward your next order.